My first visit to Pulcinella Napolenta Pizza in Calgary, AB was tonight. Unfortunately I forgot it was a major dine-out holiday so of course it was busy.
The entrance is a bit cramped, but with glass walls and door it opened up to a beautiful clean design. We were greeted immediately by a friendly, professional hostess. A table would have been an hour and a half wait, so the bar was offered to us with full menu available. Since it was the destination for our out of town guest, we opted for the bar.
All servers were friendly, made great eye contact and suited the establishment. Although fitting to watch the Olympics right now, that was the one thing that seemed a bit out of place there. Sports on big screen TVs did not suit the venue. But they'll be forgiven as they must draw business where they can.
Although my friend raved about the food all day, neither of us was very impressed by it tonight. We ordered 2 appetizers; the mushrooms and Calamari. Nice but nothing special. We all ordered pizzas, 4 of us, and shared them all. They were tasty, however, some were slightly over done on the crust side while undercooked and a bit soggy in the center. Everyone else loved the Tiramisu. It's not my favorite dessert so I don't have a valid opinion on that one.
Again, it IS a holiday and things can be hectic for restaurants, perhaps the food is better on the average day - but shouldn't it always be consistent? While sitting at a bar, you're bound to see and here some server chit chat - understandable. I do encourage all restaurants to be very conscious of what clients can see and overhear when seated at the bar...
I do say though, all the servers we encountered were great! That is rare for me to be able to say - I used to train new employees for a major retail chain and it's tough to find all the right people. So great job on that guys!
Overall, I'd rate it 3.5 out of 5 stars. It's better on the atmosphere than the food. But I'll give it another try on a regular day!
Sunday, February 14, 2010
Subscribe to:
Posts (Atom)
